Find the best support automation setup for your workload
Answer a few support workload questions. We calculate where automation can save time, then send a practical report with the workflow Dooza can build.
Support Automation Savings Calculator
Built for teams comparing customer service automation software and wanting a real workload estimate before booking a call.
Support inbox draft, route, and follow-up workflow
The full numbers are gated. Submit your details and we will email the savings estimate, workflow map, and Dooza setup plan.
Software alone is not the full answer
Dooza pitches a complete operating system: an AI employee for support work, and Dooza Workflow to connect tools, add approvals, route exceptions, and log every run.
AI employee
Classifies tickets, drafts replies, summarizes threads, and suggests next actions.
Dooza Workflow
Connects inboxes, branches logic, asks for approvals, updates tools, and logs every run.
Human control
Sensitive replies and record-changing actions can wait for approval before going out.
What the calculator compares
Basic chatbot
Good for simple FAQs, weak when the answer needs tool access, routing, or approval.
Helpdesk automation
Useful for ticket rules, but usually still needs humans to draft, summarize, and update records.
Dooza + Dooza Workflow
AI drafts and classifies while workflows handle approvals, tool updates, routing, reporting, and audit history.
The page sells automation with guardrails
The report does not just promise fewer tickets. It shows how the work moves through intake, AI, approval, connected tools, and reporting.
Intake
Capture customer context from support channels.
AI draft
Classify, summarize, and prepare the reply.
Approval
Hold risky actions for a person.
Run history
Log outcomes and report workload.
Related customer service automation pages
Check which customer service automation software workflow fits your team and request a Dooza report for support triage, replies, routing, and approvals.
Plan customer service automation solutions with Dooza. Request a support workflow report for triage, AI drafted replies, approvals, CRM updates, and reporting.
Questions this tool answers
Start with repeated, high-volume support work such as FAQ replies, ticket triage, routing, customer summaries, follow-up reminders, and internal updates. Keep refunds, complaints, billing changes, and sensitive replies behind human approval.
A chatbot usually answers inside one conversation. Dooza combines AI employees with Dooza Workflow, so support work can trigger from email, chat, or forms, route through approval steps, update tools, and leave a visible run history.
The recommended Dooza setup can start in draft-only or approval-first mode. Customer-facing replies, refunds, account changes, and risky actions can require a human reviewer before anything is sent.
Want the workflow built after the report?
Book a demo and we will show how Dooza turns customer support automation from a calculator result into a working workflow.