Dooza Agents — Customer Support

Build a support workflow that replies in seconds

Use Dooza Agents to create an automated support system. An AI employee reads every customer email, understands the problem, and replies instantly — you only step in when it actually needs you.

Build Your Workflow

Sound familiar?

Customers wait hours for a reply

By the time you respond, they've already gone to your competitor.

Hiring support staff is expensive

One agent costs $3,000-6,000/month. You can't afford 24/7 coverage.

Nights and weekends go unanswered

Customers don't stop having problems at 6pm. But your team does.

How the workflow works

Dooza Agents connects to your email, runs an AI employee on every ticket, and handles the rest.

1

New email arrives

Dooza Agents detects a new support email the moment it hits your inbox. Works with Gmail, Outlook, or any email provider.

2

AI employee reads and understands it

A Dooza AI employee classifies the issue — is it a FAQ, billing question, refund request, or something that needs a human? It uses your knowledge base to draft the perfect reply.

3

Customer gets a reply in seconds

Routine questions get answered instantly. Sensitive cases (refunds, complaints) wait for your approval first. You stay in control, without doing the grunt work.

Before vs After Dooza Agents

✕Without a workflow

  • Customers wait 4-24 hours for a reply
  • Support stops at night and weekends
  • Same questions answered over and over
  • Hiring costs $3,000-6,000/month per agent
  • Tickets pile up and get missed

With Dooza Agents

  • Customers get a reply in under 30 seconds
  • Workflow runs 24/7, including holidays
  • AI employee handles routine questions automatically
  • Costs a fraction of a full-time hire
  • Every ticket answered, nothing falls through
Powered by Dooza

Dooza Agents + Dooza AI Employees

Dooza Agents is the automation engine — it connects your tools, triggers actions, and runs your support process. Dooza AI employees are the brains — they read, understand, decide, and reply like a trained support agent.

Together, they replace your entire support stack. Not just a chatbot — a full support workflow that thinks, acts, and learns.

Workflow
AI Employee

We build the workflow. You sit back.

No DIY. No learning curve. We set up everything for you.

Done For You

Refundable pilot

We build your support workflow, connect your tools, train the AI employee on your business, and keep it running.

  • Scoped with a Dooza engineer on a free pilot call
  • Built and maintained by Dooza engineers
  • Managed sales and support automation setup
  • Calls, email, leads, and operations setup
  • Priority workflow review and improvements
  • 1000+ app integrations

100% refund within 14 days

Pricing depends on the product; every Dooza product starts with a refundable pilot. See pricing

Start your pilot

What customers say about Dooza

Golan Manor
Golan Manor
International Marketing Director · TMRG Voice Solutions
LinkedIn

“I'm impressed by Dooza. The flexibility and breadth of connectors are impressive, and you packaged it nicely. The UI can still be improved, but the product is strong.”

“Dooza.ai moves beyond traditional software tools, introducing systems that function more like operational team members.”

Read full article
Interio Square
Interio Square
Interior Design

“Our AI email manager handles all customer support emails automatically. Response times dropped from hours to minutes — clients love it.”

Flixaro
Flixaro
Digital Agency

“We set up Dooza for our clients and are thrilled to see how happy they are with it. We never looked back.”

ACE Dreamers Motive
ACE Dreamers Motive
Aqib Nasim · Founder · Toronto, Canada

“We integrated Dooza's AI employees into our client workflows and the results were immediate — automated outreach, hands-free social posting, and SEO running on autopilot. Our clients went from doing everything manually to scaling without hiring. It's now a core part of every growth strategy we deploy.”

Common questions

Dooza Agents is Dooza's AI agentic platform: custom AI agents built and maintained by Dooza engineers that connect your business tools and run AI-powered processes. For customer support, it detects new emails or messages, sends them to a Dooza AI employee for understanding and drafting, and delivers instant replies to your customers.

Chatbots follow rigid scripts and break when questions go off-script. Dooza Agents runs a full AI employee that reads, understands context, checks your knowledge base, and writes natural replies. It handles the entire workflow — not just a chat widget.

You stay in control. Sensitive issues like refunds, complaints, or complex technical problems are flagged and routed to your team with full context and a suggested reply. The AI never sends a response it's not confident about.

We do it for you. Our team connects your email, uploads your knowledge base, configures the workflow, and tests it — usually within 24-48 hours. You don't touch any code or settings.

Yes. Every Dooza product starts with a refundable pilot: you pay for the pilot, and if you ask within 14 days you get a 100% refund.

Stop replying manually. Build a workflow that does it for you.

Dooza Agents + AI employees = customer support on autopilot. Start with a refundable pilot — 100% refund within 14 days.