AI support agents that never sleep
Answer routine customer tickets automatically. Instant replies, smart routing, and human handoff when needed. Start with a refundable pilot: 100% refund within 14 days.
Responds in under 30 seconds Set up by a Dooza engineer 100% refund within 14 days
Switching from Zendesk or Intercom?
Import your knowledge base, canned responses, and ticket history in minutes.
AI Support in 3 Simple Steps
From a free pilot call to handling real customer tickets in days
Train Your AI Agent
Upload your knowledge base, FAQs, product docs, and past tickets. The AI learns your brand voice and policies.
Connect Your Channels
Link email, live chat, social DMs, and help desk tools. One AI agent handles all channels from a single inbox.
Watch Tickets Resolve
AI handles routine questions instantly. Complex issues get routed to your team with full context and suggested replies.
Everything your support team needs
AI-first customer support that actually understands your customers
AI Email Agent
Automatically reads, classifies, and responds to support emails. Handles order status and FAQs on its own and sends refunds to your team for approval.
Live Chat Bot
Real-time chat widget that answers questions instantly using your knowledge base. Seamless handoff to humans when needed.
Smart Ticket Routing
AI classifies tickets by intent, urgency, and sentiment. Routes to the right team or resolves automatically based on your rules.
Human-in-the-Loop
AI drafts the response, a human approves it. Perfect for refunds, escalations, and high-value customer interactions.
Knowledge Base AI
Upload docs, SOPs, past tickets, and product guides. AI learns your knowledge and uses it to give accurate, on-brand answers.
Analytics Dashboard
Track resolution rates, response times, CSAT scores, and AI accuracy. See exactly where your support is improving.
One AI Agent, Every Channel
Your AI support agent works across all the platforms your customers use
We set it up. You sit back.
Done-for-you AI support setup. No learning curve. No hiring headaches.
Refundable pilot
We set up your AI support workflows, connect your tools, and handle everything for you.
- Support workflows scoped on a free pilot call
- Built and maintained by Dooza engineers
- Managed sales and support automation setup
- Calls, email, leads, and operations setup
- Priority workflow review and improvements
- 1000+ app integrations
100% refund within 14 days
Pricing depends on the product; every Dooza product starts with a refundable pilot. See pricing
Start your pilotWhat customers say about Dooza
“I'm impressed by Dooza. The flexibility and breadth of connectors are impressive, and you packaged it nicely. The UI can still be improved, but the product is strong.”
“Dooza.ai moves beyond traditional software tools, introducing systems that function more like operational team members.”
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“Our AI email manager handles all customer support emails automatically. Response times dropped from hours to minutes — clients love it.”
“We set up Dooza for our clients and are thrilled to see how happy they are with it. We never looked back.”
“We integrated Dooza's AI employees into our client workflows and the results were immediate — automated outreach, hands-free social posting, and SEO running on autopilot. Our clients went from doing everything manually to scaling without hiring. It's now a core part of every growth strategy we deploy.”
Stop paying for support agents that sleep
Your AI support agent answers routine tickets instantly, never takes breaks, and costs a fraction of a human team. Start with a refundable pilot: 100% refund within 14 days.
Start with a refundable pilot — 100% refund within 14 days.
AI Customer Support Questions
Dooza's AI agent reads incoming tickets, classifies intent (FAQ, billing, refund, etc.), pulls relevant knowledge from your uploaded docs, and drafts a response. For routine questions, it responds automatically. For sensitive issues like refunds, it routes to your team with context and a suggested reply.
Traditional help desks need you to hire agents to respond. Dooza replaces most of that work with AI that actually resolves tickets — not just routes them. You get AI-first support at a fraction of the cost, with human handoff when needed.
Dooza AI agents work across email, live chat, WhatsApp, Slack, Instagram DMs, Facebook Messenger, and website chat widgets. One AI agent handles all channels from a unified inbox.
Yes. You can enable human-in-the-loop mode for any ticket type. The AI drafts the response and waits for your approval before sending. This is especially useful for refunds, escalations, and VIP customers.
A Dooza engineer scopes your pilot on a free 30-minute call, then sets it up: we upload your knowledge base, connect your email, and set your approval rules. Most teams are handling real tickets within days.