The #1 Zendesk Alternative for AI-First Support

AI support agents that never sleep

Handle 80% of customer tickets automatically. Instant replies, smart routing, and human handoff when needed. Save 80% compared to Zendesk.

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Dooza AI Support Agent — Online
Hi, I need to cancel my subscription and get a refund for the last month.
I've found your account and processed the cancellation. Your refund of $29.00 has been initiated and will arrive in 3-5 business days. Is there anything else I can help with?
Resolved in 12 seconds • No human needed

Switching from Zendesk or Intercom?

Import your knowledge base, canned responses, and ticket history in minutes.

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80%
Tickets auto-resolved
<30s
Average response time
24/7
Always available
80%
Cost savings

AI Support in 3 Simple Steps

From setup to handling real customer tickets in under 10 minutes

Step 1

Train Your AI Agent

Upload your knowledge base, FAQs, product docs, and past tickets. The AI learns your brand voice and policies.

Step 2

Connect Your Channels

Link email, live chat, social DMs, and help desk tools. One AI agent handles all channels from a single inbox.

Step 3

Watch Tickets Resolve

AI handles routine questions instantly. Complex issues get routed to your team with full context and suggested replies.

Everything your support team needs

AI-first customer support that actually understands your customers

AI Email Agent

Automatically reads, classifies, and responds to support emails. Handles refunds, order status, and FAQs without human involvement.

Live Chat Bot

Real-time chat widget that answers questions instantly using your knowledge base. Seamless handoff to humans when needed.

Smart Ticket Routing

AI classifies tickets by intent, urgency, and sentiment. Routes to the right team or resolves automatically based on your rules.

Human-in-the-Loop

AI drafts the response, a human approves it. Perfect for refunds, escalations, and high-value customer interactions.

Knowledge Base AI

Upload docs, SOPs, past tickets, and product guides. AI learns your knowledge and uses it to give accurate, on-brand answers.

Analytics Dashboard

Track resolution rates, response times, CSAT scores, and AI accuracy. See exactly where your support is improving.

One AI Agent, Every Channel

Your AI support agent works across all the platforms your customers use

Email
Live Chat
WhatsApp
Slack
Instagram
Facebook
Website

We set it up. You sit back.

Done-for-you AI support setup. No learning curve. No hiring headaches.

Done For You

Managed

We set up your AI support workflows, connect your tools, and handle everything for you.

  • All AI employees included
  • 84 hours of done-for-you work capacity
  • Managed sales and support automation setup
  • Calls, email, leads, and operations setup
  • Priority workflow review and improvements
  • 1000+ app integrations
$199/ month

7-day money-back guarantee

Get Started

Still doing? World is Dooza-ing.

Golan Manor
Golan Manor
International Marketing Director · TMRG Voice Solutions
LinkedIn

I'm impressed by Dooza. The flexibility and breadth of connectors are impressive, and you packaged it nicely. The UI can still be improved, but the product is strong.

Dooza.ai moves beyond traditional software tools, introducing systems that function more like operational team members.

Read full article
Interio Square
Interio Square
Interior Design

Our AI email manager handles all customer support emails automatically. Response times dropped from hours to minutes — clients love it.

Flixaro
Flixaro
Digital Agency

We set up Dooza for our clients and are thrilled to see how happy they are with it. We never looked back.

ACE Dreamers Motive
ACE Dreamers Motive
Aqib Nasim · Founder · Toronto, Canada

We integrated Dooza's AI employees into our client workflows and the results were immediate — automated outreach, hands-free social posting, and SEO running on autopilot. Our clients went from doing everything manually to scaling without hiring. It's now a core part of every growth strategy we deploy.

Stop paying for support agents that sleep

Your AI support agent resolves 80% of tickets instantly, never takes breaks, and costs a fraction of a human team. Start free today.

Join businesses saving 80% on customer support with Dooza AI

AI Customer Support Questions

Dooza's AI agent reads incoming tickets, classifies intent (FAQ, billing, refund, etc.), pulls relevant knowledge from your uploaded docs, and drafts a response. For routine questions, it responds automatically. For sensitive issues like refunds, it routes to your team with context and a suggested reply.

Traditional help desks need you to hire agents to respond. Dooza replaces most of that work with AI that actually resolves tickets — not just routes them. You get AI-first support at a fraction of the cost, with human handoff when needed.

Dooza AI agents work across email, live chat, WhatsApp, Slack, Instagram DMs, Facebook Messenger, and website chat widgets. One AI agent handles all channels from a unified inbox.

Yes. You can enable human-in-the-loop mode for any ticket type. The AI drafts the response and waits for your approval before sending. This is especially useful for refunds, escalations, and VIP customers.

Most teams are up and running in under 10 minutes. Upload your knowledge base, connect your email, and the AI starts handling tickets immediately. Our team can help with setup for free.