DoozaAI Employees
Dooza CrewBuild your team of AI employeesPhone callsCrew answers your calls, included in your planBy industry
Insurance AgentsPortals, inbox, renewalsTruck DispatchersLoad boards, brokers, billingAccountantsClient documents, statements, deadlinesLaw FirmsIntake, client updates, records, docketsOwner-OperatorsInvoices, PODs, detention, IFTADone for you
Custom AI agentsWe build and run an agent for one jobPricingAboutBlogNine AI tools an independent auto repair shop can use in 2026, from AI receptionists and shop software to diagnostic guidance and call notes, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. Several tools (Shop-Ware, ALLDATA's Diagnostic Intelligence and Otter's paid plans) do not give a price we could quote, and AutoLeap's page was read through a fetch tool only; we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for small shops; we say why, and where the others fit better.
Our top pick for an independent auto repair shop is Dooza Crew: AI employees that answer calls, chase estimates and draft the follow-up emails the front desk never gets to, $49 a month for the whole organization, and it asks before it sends anything. If you want AI built into your shop software, check AutoLeap and Shop-Ware. For diagnostic guidance for technicians, ALLDATA. For a stand-alone AI phone line, Trillet or Goodcall. For call notes, Fathom has a free plan.
Ratchet+Wrench, a trade magazine for shop owners, reported on its 2025 survey: "AI-powered scheduling systems lead the way with over half of the 2025 Ratchet+Wrench Industry Survey Report respondents (52%) noting that their shops incorporate these tools into their processes."
That is a magazine's reader survey from 2025, so read it as one data point. It does show where shops start: the front desk. Scheduling, the phone and follow-ups come before anything under the hood. The tools below cover the office, plus one for technicians.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees that answer calls, draft follow-ups, sort documents, fill forms | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| AutoLeap | Shop software with AIR, an AI receptionist for auto shops | AIR $99/month; shop plans from $179/month billed annually | No free trial stated; demo |
| Shop-Ware | Shop software with an AI Parts Matrix and an AI Receptionist | Not published | None stated |
| ALLDATA | AI-assisted diagnostic guidance for technicians | See product page (unclear labels) | 7-day trial of ALLDATA Repair |
| Trillet | AI receptionist that books into your calendar | $49/mo, 150 minutes included | 28-day money-back |
| Goodcall | AI phone answering | $79, $129 or $299 a month | Free demo agent |
| Smith.ai | Call answering and intake | Starter $300/month for 30 calls | No trial; 30-day money-back |
| Fathom | AI notes and summaries for video calls | Premium from $16/user/mo | Free forever plan |
| Otter | AI meeting notes and transcripts | Paid prices vary on the page | Free Basic plan |
Most independent shops lose work at the counter: a call that rang out while the advisor was under a car, an estimate that never got a follow-up, a form waiting on the desk. Crew gives your shop AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. Before one sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Example jobs you could give it: you could give one agent the job of answering the phone and taking a message for every new appointment request; another the job of drafting a polite follow-up to every estimate that has gone quiet; another the job of drafting service-reminder emails; another the job of filling a fillable PDF or Excel form you upload, such as a customer intake sheet or a parts request. Crew works in web-based tools you log in to with a browser, and you type passwords and 2FA codes yourself.
Try Dooza Crew free for 7 days.
AutoLeap is shop management software for independent and multi-location shops. Its page calls AIR "Industry's First Ever AI Receptionist for Auto Shops" and says it "answers instantly, captures customer details, and keeps your business connected 24/7". It adds appointment requests to the shop calendar and writes call summaries.
Shop-Ware is shop management software. Its home page says "Hit your parts pricing targets every time with our industry-first AI-powered tool." That is the AI Parts Matrix. It also lists an AI Receptionist under Customer Experience, with no description on that page.
ALLDATA sells OEM repair information. Its Diagnostic Intelligence product promises "Get AI-assisted guidance with prioritized probable causes and known fixes", starting from a trouble code or symptom.
Trillet's AI Receptionist "answers the inbound calls you miss, books appointments, and sends you summaries". It is not auto-specific.
Goodcall builds an AI agent for your business line. Its pricing page says "Start free with a demo agent. Add a number when you're ready."
Smith.ai answers calls and takes messages and intake for small businesses. It is not auto-specific.
Fathom records and transcribes video calls with "Instant AI call summaries". Useful for calls with parts suppliers or fleet customers held on video, and for team meetings.
Otter makes AI notes and transcripts for meetings. Its plans are Basic, Pro, Business and Enterprise, and the Basic plan has a start-for-free button.
Comparing phone answering alone? See the best AI receptionists.
For an independent shop, our top pick is Dooza Crew (our product): AI employees for the front-desk and office jobs that eat your evenings, such as answering the phone, drafting estimate follow-ups and filling forms, each with its own computer and browser, for $49 a month for the whole organization after a 7-day free trial. It asks before it sends anything. For AI inside your shop software, look at AutoLeap or Shop-Ware; for diagnostic guidance, ALLDATA.
It depends on the tool. In Ratchet+Wrench's 2025 industry survey, AI-powered scheduling systems were the most common, with 52% of respondents saying their shops use these tools. That is one trade-magazine survey from 2025, so treat it as a data point, not a census.
Yes. AutoLeap sells AIR, which it calls the industry's first AI receptionist for auto shops, at $99 a month. Shop-Ware lists an AI Receptionist with no description or price on the page we read. Trillet is $49/mo with 150 minutes included, then $0.20/min. Goodcall starts at $79 a month. Smith.ai answers calls from $300 a month for 30 calls. Dooza Crew agents also take phone calls, included in the $49 plan.
AI can assist, not decide. ALLDATA's Diagnostic Intelligence gives AI-assisted guidance with probable causes and known fixes to a technician. Dooza Crew does not diagnose vehicles and is not an ASE-certified technician. Diagnoses, repair authorizations and warranty decisions stay with you.
No. No auto repair software is certified or integrated with Dooza Crew. It works in web-based tools you log in to with a browser, you type passwords and 2FA codes yourself, and it asks you to Approve, Edit or Reject before it sends an email or clicks Send, Submit or Pay.
Fathom has a free forever plan for call notes, Otter has a free Basic plan, and Goodcall lets you build and test a demo agent free and pay only when you connect a number. For trials: ALLDATA Repair 7 days, and Dooza Crew 7 days (card required).
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
Ten AI tools an independent agency can use in 2026, from AI receptionists to AI inside your AMS, with prices read on each vendor page, who each fits, and one honest limit for each.
Ten AI tools a small property management company can use in 2026, from AI built into AppFolio, Buildium, DoorLoop and Rentvine to AI leasing agents and AI phone answering, with prices read on each vendor page, who each fits, and one honest limit for each.
Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.