DoozaAI Employees
Dooza CrewBuild your team of AI employeesPhone callsCrew answers your calls, included in your planBy industry
Insurance AgentsPortals, inbox, renewalsTruck DispatchersLoad boards, brokers, billingAccountantsClient documents, statements, deadlinesLaw FirmsIntake, client updates, records, docketsOwner-OperatorsInvoices, PODs, detention, IFTADone for you
Custom AI agentsWe build and run an agent for one jobPricingAboutBlogNine AI tools an independent travel agent or small agency can use in 2026, from itinerary and CRM software to AI phone answering and call notes, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. Tern does not state how long its free trial lasts, and we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for small agencies; we say why, and where the others fit better.
Our top pick for an independent agent or small agency is Dooza Crew: AI employees that answer calls, chase quotes that went quiet and draft the follow-up emails nobody has time for, $49 a month for the whole organization, and they ask before they send anything. If you want AI inside your itinerary and CRM, check Tern, TravelJoy and Travefy first. For a phone line, Rosie or Goodcall. For call notes, Fathom or Otter.
We did not find a travel-advisor survey on AI use that we could read and quote in full, so this guide sticks to what vendors publish about their own tools and prices.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees that answer calls, draft follow-ups, fill forms | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| Tern | Agentic AI that drafts emails and builds itineraries from a chat | $49/seat/mo monthly; $35/seat/mo annually | Free trial (length not stated) |
| Travefy | AI Content Import in itinerary and CRM software | Core $39/mo billed annually; Premium $59/mo | 10-day free trial |
| TravelJoy | Itinerary Copilot for itinerary drafts | Pro $39/mo ($32 annual); Starter $19/mo has no AI | 7 days, no credit card |
| Rosie | AI phone answering | Professional $49/mo; Scale $149/mo | 7-day free trial |
| Goodcall | AI phone answering | $79, $129 or $299 a month | Free demo agent |
| Smith.ai | AI and virtual receptionists | $300/mo for 30 calls | 30-day money-back guarantee |
| Fathom | AI notes for video calls | Free forever; paid plans from $15/user/mo | Free forever plan |
| Otter | AI notes for video calls | Basic free; Pro $16.99/user/mo monthly | Free Basic plan |
Most small agencies lose hours to the work around the booking: the phone you cannot answer while you are on a supplier call, the proposal nobody followed up, the intake form to fill again. Crew gives your company AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. Before one sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Example jobs you could give it: you could give one agent the job of answering the phone and taking a message for every new trip enquiry; another the job of drafting a friendly follow-up to every quote or proposal that has gone quiet, for you to approve; another the job of filling a fillable PDF or Word form you upload, such as a client intake or traveler information form. Crew works in web-based tools you log in to with a browser, and you type passwords and 2FA codes yourself.
Try Dooza Crew free for 7 days.
Tern is a platform for travel advisors with commission tracking and client records. Its AI page says: "Tern's agentic AI knows your clients, trips, and inbox. It drafts emails, builds itineraries, and clears admin work from a chat. You stay in control." It adds that nothing sends or saves until you review and approve it.
Travefy is itinerary, proposal and CRM software. Its Core plan includes "Itinerary & Proposal Builder", CRM with forms and automations, invoicing and commission tracking, and "AI Content Import".
TravelJoy is a CRM, proposal and payments tool for travel advisors. Its AI page says "Itinerary Copilot turns your trip notes into polished, professional itinerary drafts so you can spend less time on copying, pasting, and formatting."
Rosie describes itself as a "24/7 AI answering service that knows your business."
Goodcall builds an AI agent for your business line. Its pricing page says "Start free with a demo agent. Add a number when you're ready."
Smith.ai offers an AI receptionist and virtual receptionists, with lead screening and intake and appointment booking listed as features.
Fathom records and summarizes video calls. Its free plan has "Unlimited recordings, instant call summaries, integrations with LLMs & more." Useful for client planning calls and supplier meetings held on video.
Otter's free Basic plan works with Zoom, Microsoft Teams and Google Meet and includes AI chat within and across meetings.
The tools above fall into three groups, and mixing them up is the most common way to overspend.
AI inside your itinerary and CRM software (Tern, Travefy, TravelJoy) works on data already in that system: client records, trips and proposals. Its strength is that it knows your clients and trips. Its limit is that it stays inside that product, so it will not answer your phone or fill a supplier's form.
AI phone answering (Rosie, Goodcall, Smith.ai) picks up when you cannot, takes a message and captures the lead. Compare how each one bills: Rosie by the minute allowance, Goodcall by unique caller, Smith.ai by the call. A small agency with a handful of inquiries a day will price very differently from one running a busy wave season.
General AI employees (Dooza Crew) are different in kind: each agent has its own computer and browser, so it can do a job across the web tools you already log in to, and pass work to another agent. That flexibility is also the limit. Because no travel booking system is integrated with it, you should treat it as a helper that drafts and prepares, with you approving each send, and not as part of your booking system.
One rule keeps you safe with all of them: bookings, payments and anything covered by seller-of-travel rules where you operate stay with you. Use AI to prepare the email, the form or the summary, and read it before it goes out.
Comparing phone answering alone? See the best AI receptionists.
For a small agency or independent agent, our top pick is Dooza Crew (our product): AI employees for the admin around bookings, such as answering the phone, drafting follow-ups to quotes that went quiet and filling forms, each with its own computer and browser, for $49 a month for the whole organization after a 7-day free trial. It asks before it sends anything. If you want AI inside your itinerary and CRM software, look at Tern, Travefy or TravelJoy.
Yes. TravelJoy lists an Itinerary Copilot that turns trip notes into itinerary drafts, on its Pro plan at $39 a month. Tern says its AI drafts emails and builds itineraries from a chat, from $35 per seat per month billed annually. Travefy lists AI Content Import in its Core plan at $39 a month billed annually.
No. No travel booking system (GDS, host agency platform or CRM such as Travefy or ClientBase) is certified or integrated with Dooza Crew, so it does not sync with your booking system. It works only in web tools you log in to, using its own browser. Bookings, payments and seller-of-travel compliance stay with you, and it asks before it clicks Pay or Submit.
Yes, several. Rosie starts at $49 a month with 250 minutes and a 7-day free trial. Goodcall starts at $79 a month with a free demo agent. Smith.ai starts at $300 a month for 30 calls. Dooza Crew agents also take phone calls, included in the $49 plan.
Fathom has a free forever plan for call notes and Otter has a free Basic plan. For trials: TravelJoy 7 days with no credit card, Travefy 10 days, Rosie 7 days, Dooza Crew 7 days (card required), and Goodcall lets you build a demo agent free.
It should not do that without you. Dooza Crew asks you to Approve, Edit or Reject before it sends an email or clicks Send, Submit or Pay, and bookings, payments and seller-of-travel compliance stay with you. Tern says nothing sends or saves until you review and approve it.
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
Ten AI tools an independent agency can use in 2026, from AI receptionists to AI inside your AMS, with prices read on each vendor page, who each fits, and one honest limit for each.
Ten AI tools a small property management company can use in 2026, from AI built into AppFolio, Buildium, DoorLoop and Rentvine to AI leasing agents and AI phone answering, with prices read on each vendor page, who each fits, and one honest limit for each.
Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.