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Custom AI agentsWe build and run an agent for one jobPricingAboutBlogTen AI tools a small online store can use in 2026, from support chat and email marketing to product photos, ads and phone answering, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. Shopify's page showed local-currency prices to us and Klaviyo's paid prices were not readable, so we do not quote those; we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for the busywork around a small store; we say why, and where the others fit better.
Our top pick for the busywork around a small online store is Dooza Crew: AI employees that draft customer replies, fill supplier and return forms and answer the phone, $49 a month for the whole organization, and they ask before sending anything or clicking Pay. For AI built into your store, Shopify's Sidekick. For support, Gorgias or Tidio. For email and SMS, Klaviyo or Omnisend. For product photos, Photoroom. For Meta ads, Madgicx. For product copy, Jasper. For a phone line, Smith.ai.
Most, but shallowly. Goldman Sachs' 10,000 Small Businesses Voices program reported on March 17, 2026: "In a recent survey, 76% of small businesses said they are currently using artificial intelligence, and the results have been overwhelmingly positive."
The gap is in depth: "Only 14% of small businesses are fully integrating AI into core operations, suggesting many are still in early stages of adoption." That survey covers small businesses in general, not only online stores, and Goldman Sachs runs the program, so treat it as one data point. It does match what store owners tell us: plenty of people have tried a chatbot, few have AI doing a repeatable job every day.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees for customer emails, supplier and return forms, and phone calls | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| Shopify | Sidekick, a built-in AI assistant | Not quoted (page showed local currency) | 3 days free |
| Gorgias | Helpdesk plus an AI Agent that resolves conversations | Starter $40/mo (50 tickets, 30 automated interactions) | Free trial |
| Tidio | Live chat with the Lyro AI agent | Starter $24.17/mo | 7-day free trial |
| Klaviyo | Email and SMS, AI Composer and Customer Agent | Paid prices not readable | Free plan, 250 profiles |
| Omnisend | Email and SMS with AI forms and product recommendations | Standard $11.20/mo (promo) | Free plan, $0 |
| Photoroom | AI product photos and backgrounds | Pro $7.50/mo billed yearly | Free trial |
| Madgicx | AI for Meta ads | Main plan price not public | 7 days free |
| Jasper | On-brand marketing copy with agents | Pro $59/month billed yearly or $69/month billed monthly | 7-day free trial |
| Smith.ai | Phone answering, AI-first, hybrid or human-first | Starter $300 / month for 30 calls | No trial; 30-day money-back guarantee |
Running a small store means a pile of repeat tasks that are not selling: "where is my order" emails, supplier forms, return requests, a phone that rings while you pack boxes. Crew gives your store AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. Before one sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Example jobs you could give it: you could give one agent the job of drafting replies to customers asking about their order, using a shipping or carrier site you log in to, for you to approve; another the job of answering the phone and taking a message; another the job of filling a fillable PDF or Excel form you upload, such as a wholesale application or a return form; another the job of drafting reorder emails to your suppliers for your approval.
Try Dooza Crew free for 7 days.
If you already sell on Shopify, the AI is in the admin. The pricing page says "Sidekick is your commerce-obsessed best friend, ready to help you sell." The plan list shows a "Built-in AI assistant" and lets you "Sell online, in person, and in AI chats".
Gorgias is a helpdesk for online stores: "Helpdesk + AI Agent." It says "AI Agent on every plan, pay only when it resolves a conversation."
Tidio combines live chat with an AI agent. Of Lyro it says: "Answer common questions and perform recurring tasks automatically so your team can focus on growing your business."
Klaviyo lists two AI products on its site: Composer, which will "Audit and create flows + campaigns from a prompt", and Customer Agent, to "Support + sell with AI powered by your data".
Omnisend is a similar email and SMS tool for stores. It lists "Personalized product recommender AI" and "Forms AI creates the full design, copy, and visuals from your prompt."
Photoroom makes product images without a photo studio. Plans list "AI Backgrounds" and "AI Fashion Models".
Madgicx calls itself "the first Ecom Ad Cloud", with AI ad generation, optimization and analytics for Meta ads.
Smith.ai answers calls for small businesses: "Professional call answering by real people—trained in your field, fluent in your workflows, available 24/7." You choose AI-first, hybrid or human-first handling.
For the busywork around the store, our top pick is Dooza Crew (our product): AI employees that draft customer replies, fill supplier and return forms and answer the phone, for $49 a month for the whole organization after a 7-day free trial. It asks you to Approve, Edit or Reject before it sends anything, and before it clicks Pay. For specific jobs: Shopify's built-in Sidekick, Gorgias or Tidio for support, Klaviyo or Omnisend for email, Photoroom for product photos and Madgicx for Meta ads.
Most do. In a Goldman Sachs 10,000 Small Businesses survey published March 17, 2026, 76% of small businesses said they are currently using artificial intelligence, but only 14% are fully integrating it into core operations. That is small businesses in general, not only online stores.
Gorgias is built for ecommerce support: its Starter plan is $40 a month (a $10 helpdesk plus a $30 AI Agent) for 50 tickets a month, billed monthly, with a free trial. Tidio's Starter is $24.17 a month with a 7-day free trial, and its Lyro AI Agent is also sold on its own from $32.50 a month. Refunds and exceptions should stay with you.
Klaviyo has a free plan (up to 250 profiles and 500 emails a month), and Omnisend has a free plan at $0 with 500 emails and 250 contacts. Free trials: Tidio 7 days, Jasper 7 days, Madgicx 7 days, Shopify 3 days, Gorgias and Photoroom a free trial, and Dooza Crew 7 days (card required).
It should not decide them. Dooza Crew drafts replies and asks you to Approve, Edit or Reject before it sends, and it asks before it clicks Pay. No store platform (Shopify, WooCommerce or any other) is integrated with it, so it works only in web tools you log in to. Refunds, payments and pricing decisions stay with the owner.
There is no Shopify integration. Crew agents work in web-based tools you log in to with a browser, so an agent could be given a job in a web admin you sign in to, but you type passwords and 2FA codes yourself, and it asks before it sends, submits or pays. If you want AI built into Shopify itself, look at Shopify Sidekick.
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
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Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.