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Custom AI agentsWe build and run an agent for one jobPricingAboutBlogNine AI tools a small funeral home can use in 2026, from funeral software with AI obituary writers and notetakers to AI call answering and back-office agents, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. Passare, Gather, Osiris and FrontRunner do not publish prices; we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for the office work around a funeral home; we say why, and where the funeral software vendors fit better.
Our top pick for the office work of a small funeral home is Dooza Crew: AI employees for the jobs that pile up after hours, such as drafting follow-up emails, checking supplier prices and filling forms, $49 a month for the whole organization, and it asks before it sends anything. If you want AI inside your case software, Passare and Gather both offer an AI obituary writer, and Passare adds a notetaker; neither publishes a price. For answering calls, FuneralWiseAI shows a $995 setup and $195 a month, Smith.ai has a free plan, and Goodcall starts at $79 a month.
This list is for small and independent funeral homes, often a director or a family running arrangements, services, paperwork and the phone at once. Funeral work is personal, and no tool here replaces the director. Passare puts it plainly on its own AI page: "Your compassion can’t be automated. Your paperwork? Different story." That is the line we use too: AI for paperwork, drafts, notes and the phone, with a person for the family.
We looked for a primary survey of AI use in funeral homes, from an association or a regulator, and did not find one, so we quote no adoption percentage. What we did find is a market with funeral-specific software that has added AI, a few AI answering services built for funeral homes, and general tools that any small office can use. The tools below fall into three groups: funeral software with AI features, AI that answers the phone, and AI that does office work in your browser. Of the four funeral software vendors, only Passare and Gather name AI features on the pages we read.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees for office work: follow-up emails, supplier price checks, forms; takes phone calls | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| Passare | Funeral software with AI Obituary Writer, Scanner, Assistant, Notetaker, Suggestions | Not published (demo) | None stated |
| Gather | Funeral software with an AI Obituary Builder | Not published (custom quote) | Free trial on AI Obituary Builder page |
| Osiris | Funeral home management; no AI named on pages read | Not published (free custom quote) | 30-day free trial |
| FrontRunner | All-in-one funeral home system; no AI named on page read | Not published (demo) | None stated |
| FuneralWiseAI | AI answering built for funeral homes | $995 one-time setup, then $195/mo | 90-second demo line |
| Smith.ai AI Receptionist | 24/7 AI call answering | Free $0 (25 calls); Pro $150/mo | Free plan |
| Goodcall | AI phone agent billed per unique caller | $79 a month (100 unique customers) | Free demo agent |
| Otter | AI meeting notes and transcripts | Free plan with 300 monthly transcription minutes; Pro is paid | Free plan |
Crew gives a funeral home AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. They work in the web-based tools you log in to with a browser, and Crew agents take phone calls too, included in the plan. Before an agent sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Some jobs you could give it:
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Passare's AI page lists five tools. The AI Obituary Writer: "With our AI Writer, you can get a first draft in seconds." The AI Scanner reads handwritten forms: "snap a picture of your vitals sheet, and the data uploads to Passare." The AI Notetaker "records, transcribes, and summarizes your entire meeting." AI Suggestions then turns the notes into case updates, with "Review, approve, and save time with a click." The home page adds that Passare "integrates with 40+ tools and partners you already use".
Gather's homepage describes "The funeral home software built to help you get more time back in your day" and lists case management with "unlimited support, cases, and users". Its AI Obituary Builder page calls itself "The World's First Fully-Integrated A.I. Obituary Builder" and claims "Instead of spending 3-4 hours to create a meaningful obituary, you only need 5 minutes." (that time saving is Gather's claim, not ours).
Osiris describes its funeral home product as "Schedule services, collaborate with families while on the move, arrange meetings, track sales, report on financials and volume statistics and more with Osiris." We found no AI feature on the home or pricing page, so treat it as a management system first.
FrontRunner's site says "With our easy to use, all in one system, you can run your entire funeral home from one place." The home page did not mention AI features when we read it.
FuneralWiseAI is "An AI answering service trained for funeral homes" that "picks up every time, captures what you need, and pages you only when it matters." It runs on your existing number: "Your existing number, no forwarding complexity." You can hear it before you talk to anyone: "Dial our demo line, enter the code, and listen to our AI receptionist handle a typical inbound call for a fictional funeral home."
Smith.ai's AI Receptionist answers calls 24/7, with a free plan headed "Try it and trust it first."
Goodcall bills by unique customer: "No. We never meter minutes."
Otter records and transcribes meetings on Zoom, Microsoft Teams and Google Meet. Its pricing page lists a Basic plan that is Free with "300 monthly transcription minutes"; the Pro plan is paid, so read the current price on the page.
A family forgives a slow reply more readily than a wrong name or date. Read every AI-drafted obituary, program and email aloud before it goes out, check names, dates, relationships and spellings against your case file, and never let a draft go to a family unreviewed. Before you route your phone to any AI, run test calls at night, including a caller in tears, decide what it may never say, such as prices or a promise about timing, and make sure an urgent first call reaches a person. Keep arrangements, legal paperwork and any regulated decision with a licensed person. With Dooza Crew, agents ask you to Approve, Edit or Reject before they send an email or click Send, Submit or Pay, which keeps you the last stop on anything that leaves the building.
Comparing tools for other parts of your business? See best AI tools for small business, or try Dooza Crew free for 7 days.
For the office work around the funeral home, our top pick is Dooza Crew (our product): AI employees with their own computer and browser for jobs such as drafting follow-up emails, checking supplier prices and filling forms, $49 a month for the whole organization after a 7-day free trial, and it asks before it sends anything. For AI inside the system that runs your cases, look at Passare and Gather. For after-hours calls, look at FuneralWiseAI, Smith.ai or Goodcall.
AI call answering tools pick up around the clock, take a message and send you a summary. FuneralWiseAI is built for funeral homes and says it uses your existing number; Smith.ai and Goodcall are general AI receptionists. A family calling at 2 a.m. is in distress, so test with real calls, decide what the AI may never say, and make sure a person gets the urgent ones.
Prices we read on October 26, 2026: FuneralWiseAI shows a one-time setup of $995 and $195 a month; Smith.ai has a $0 plan for 25 calls a month and Pro at $150 a month; Goodcall starts at $79 a month for 100 unique customers; Otter has a free plan. Passare, Gather, Osiris and FrontRunner do not publish prices. Dooza Crew is $49 a month for the whole organization.
No. We claim no integration with any funeral home software, and none is certified. Crew agents work in web-based tools you log in to with a browser, so ask in the free trial whether your system works that way. Crew is not a funeral director: arrangements, legal paperwork and other regulated decisions stay with you.
Gather lists "Activate Free Trial" and "Try for Free" on its AI Obituary Builder page, without stating the trial length. Passare includes an AI Obituary Writer in its AI tools but does not publish a price. Either way, read every obituary with the family before it is published.
It is a judgment call for each home. The tools on this list handle paperwork, notes, first drafts and calls; a person should handle the family. Passare itself frames it as "Your compassion can't be automated. Your paperwork? Different story." We found no primary industry survey of funeral home AI adoption, so we do not quote an adoption percentage.
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
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Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.