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Custom AI agentsWe build and run an agent for one jobPricingAboutBlogThe best AI tools for small business, sorted by job, with prices checked October 2026: ChatGPT, Claude, Copilot, Gemini, an AI answering service, Fathom, Tidio, Zapier and more.
The best AI tools for small business are the ones that take over a job you already pay for in hours. For most owners that means: ChatGPT or Claude for writing and email ($20/month each), the AI built into your office suite (Microsoft 365 Copilot or Gemini in Google Workspace), an AI phone answering service for the calls you miss (ours, Dooza Crew, includes phone calls), Fathom for meeting notes (free plan), Tidio for website chat (free plan), and Zapier to connect them (free plan). Start with one job, measure the hours saved for 30 days, then add the next. Prices below were checked on each vendor's own pricing page on October 21, 2026.
Our top pick for a small business is Dooza Crew: one hosted team of AI agents that research, write, do browser work and take phone calls, and ask you to approve before they send or pay anything. It is $5 to start. Dooza Crew is our product and our top pick for small businesses.
Dooza Crew is a hosted team of AI agents for small businesses. You brief a lead agent in plain words from the web or your phone, and it builds helper agents (a researcher, a writer, an outreach agent), splits the job between them and saves the work to your files. Each agent has its own computer and real browser, so the team can research, write, do browser work and take phone calls, included.
Price: Start for $5.
Dooza Crew is our product and our top pick for small businesses. Try Dooza Crew free.
| Job | Tool | Free plan | Paid from (vendor list price) |
|---|---|---|---|
| Our top pick: research, writing, browser work and phone calls | Dooza Crew (ours) | Yes | Start for $5 |
| Writing, email, research | ChatGPT | Yes | Plus $20/month; Business $25/user/month billed monthly |
| Writing, long documents | Claude | Yes | Pro $20/month billed monthly ($17 billed yearly); Team $25/seat billed monthly |
| AI inside Word, Excel, Outlook | Microsoft 365 Copilot Business | No | $21/user/month list (promo $18 paid yearly, first year, to Dec 31, 2026) |
| AI inside Gmail, Docs, Sheets | Gemini in Google Workspace | No (14-day trial) | Included in Workspace business plans |
| Answering missed calls | Dooza Crew (ours; calls included) | Yes | Start for $5 |
| Answering calls with humans | Ruby | No | $250/month for 50 minutes |
| Meeting notes | Fathom | Yes | Premium $20/user/month |
| Website chat and FAQs | Tidio (Lyro AI agent) | Yes | Lyro from $32.50/month (50 conversations) |
| Booking meetings | Calendly | Yes | Standard $10/seat/month billed yearly ($12 monthly) |
| Connecting your apps | Zapier | Yes (100 tasks) | Professional $29.99/month billed monthly |
| Notes and wikis | Notion | Yes | Plus $10/member/month (Plus includes only a trial of Notion AI) |
| Bookkeeping | QuickBooks Online | No | Simple Start $38/month list (AI Chat is in beta) |
| Marketing copy at volume | Jasper | No (7-day trial) | Pro $69/seat billed monthly |
| CRM | HubSpot | Yes (free tools, up to 2 users) | Paid Starter seats |
Design tools (Canva) and writing checkers (Grammarly) are also popular; their pricing pages did not load for us on the check date, so we list no price for them. Check the vendor page before you buy: AI prices change often.
This is where most small businesses save the most time first: replies to customers, quotes, job ads, social posts, summaries of long documents. ChatGPT Plus and Claude Pro are both $20 a month billed monthly. Pick one, not both. If several people need it with shared admin controls, ChatGPT Business and Claude Team are $25 per user per month billed monthly.
Tip: keep one shared document with your prices, services, tone and common answers, and paste it in at the start. The output gets much closer to what you would write.
If your business runs on Microsoft 365, Copilot Business works inside Outlook, Word, Excel and Teams, on your own files. Microsoft lists it at $21 per user per month, with a promotional $18 paid yearly for the first year until December 31, 2026. If you run on Google Workspace, Gemini is included in the business plans: Starter has it in Gmail, and Standard adds it to Docs, Sheets and Meet. Use the one that matches the suite you already pay for.
For service businesses, a missed call is often a missed job: the caller rings the next company on the list. An AI answering service picks up when you can't, asks the questions you give it and sends you the message. It costs far less than a human answering service: Ruby, a human receptionist service, lists $250 a month for 50 minutes.
Dooza Crew is our product and our top pick for small businesses. Crew agents take phone calls too. It is included with Crew (start for $5), so there is no separate phone service to buy. We compared 20 answering services at public prices in our AI answering service for small business guide, and there are versions for plumbers, HVAC and garage door companies.
Zapier moves data between your apps: a new web form lead goes into your CRM and a message to your phone, an invoice paid in QuickBooks updates a spreadsheet. The free plan covers 100 tasks a month; Professional is $29.99 a month billed monthly ($19.99 billed yearly).
Each guide below lists the tools built for that trade, with prices read on the vendors' own pages:
To compare more options, G2 and Capterra have user reviews by category, and the app marketplaces of Google Workspace, Microsoft, Shopify and HubSpot list AI add-ons that work with the data you already have there.
Dooza Crew is our product and our top pick for small businesses. Dooza sells two more things to small businesses besides Crew:
A general AI assistant: ChatGPT or Claude, $20 a month each, or the Copilot or Gemini AI in the office suite you already use. It covers writing, email and research, which is where most owners save time first.
Most tools on this list have a free plan; paid plans mostly run $10 to $30 a month per user or account (October 2026 list prices). An AI answering service costs more because it handles phone minutes: at Dooza, calls are included with Crew (start for $5); human answering services cost more for fewer minutes, such as Ruby at $250 for 50 minutes.
Often, yes, to start. ChatGPT, Claude, Fathom, Tidio, Calendly, Zapier and Notion all have free plans. Pay when you hit a limit that costs you time.
Yes. An AI answering service answers when you can't, asks your questions and sends you the message. At Dooza, phone calls are included in Dooza Crew (start for $5).
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. Start for $5.
Anthropic's Claude Opus 5.5 is the first model in the Claude 5.5 family. It performs at roughly the level of Claude Fable 5.1 on most work, costs 40% less to run than Opus 5, and generates output more than 30% faster. Here is what changed, how to choose between Opus 5.5, Fable 5.1 and Sonnet 5.5, and what it means for businesses running AI agents.
A two-minute animated video on Western civilization, which its poster says Claude made, reached 15 million views on X. Here is what we can verify about how it was made, how code-rendered AI explainer videos work, why it went viral, the criticism, and practical ways small businesses can use AI video.
Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: start for $5. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: $5 to start · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: start for $5. Want it done for you instead? Dooza Managed, $200/month.