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Custom AI agentsWe build and run an agent for one jobPricingAboutBlogTen AI tools a small HVAC or plumbing contractor can use in 2026, from field service software with AI to AI call answering and back-office agents, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. ServiceTitan, Workiz and Avoca do not publish prices; we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for the office side of a small contracting business; we say why, and where the trade-specific tools fit better.
Our top pick for the office side of a small HVAC or plumbing business is Dooza Crew: AI employees for the jobs nobody has time for, such as hiring techs, supply ordering and filling forms, $49 a month for the whole organization, and it asks before it sends anything. If you want field service software with AI, Housecall Pro starts at $59 a month billed annually, while ServiceTitan and Workiz do not publish prices. For answering calls, Sameday and Avoca are built for home services; Rosie starts at $49 a month, Goodcall at $79, Smith.ai has a free plan and Dialzara starts at $29 a month.
This list is for owner-operated HVAC and plumbing shops, from one truck to roughly twenty, not national chains. Contractors are adopting AI, but cautiously. ServiceTitan's 2026 survey of trades contractors, run by Thrive Analytics, found "Active engagement with AI increased from 46% in December 2025 to 52% in September 2026, while the share of contractors watching from the sidelines declined from 22% to 18%." The same report says "Despite growing usage and demonstrated productivity benefits, only 11% of contractors place high or complete trust in the AI tools they use, while 58% report little or no trust." (ServiceTitan sells software, so read its survey as a vendor's view.)
A small shop has an owner on the phone between jobs, a dispatcher who is also the bookkeeper, and a stack of permits, supplier orders and hiring that waits until night. The tools below fall into three groups: field service software with AI built in, AI that answers the phone, and AI that does office work in your browser.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees for office work: hiring, supply orders, forms, email drafts; takes phone calls | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| ServiceTitan | Field service software; AI Virtual Agent and Contact Center Pro as Pro add-ons | Per-technician, not published (contact sales) | None stated |
| Housecall Pro | Field service software, AI Team; separate AI CSR answers calls | From $59/mo billed annually (AI CSR sold separately) | 14-day free trial, no card |
| Workiz | Field service software; AI tools on the Pro plan | Not published (request pricing) | 7-day free trial, no card |
| Avoca | AI CSR for service businesses: inbound calls, speed to lead | Not published (contact sales) | None stated |
| Sameday AI | AI phone answering and campaigns for home services | Starts at $449 per month | None stated |
| Rosie | 24/7 AI answering, booking, transfers | $49 per month (250 minutes) | 7-day free trial |
| Goodcall | AI phone agent billed per unique caller | $79 a month (100 customers) | Free demo agent |
| Smith.ai AI Receptionist | 24/7 AI call answering, summaries, scheduling | Free $0 (25 calls); Pro $150/mo | Free plan |
| Dialzara | AI receptionist, messages and transfers | From $29/month (60 minutes) | 7-day free trial |
Crew gives a contractor AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. They work in the web-based tools you log in to with a browser, and Crew agents take phone calls too, included in the plan. Before an agent sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Some jobs you could give it:
Try Dooza Crew free for 7 days.
ServiceTitan covers dispatching, scheduling, call booking, invoicing, pricebook and mobile estimates. Its menu lists "AI Virtual Agent" and "Contact Center Pro" under "Get more with Pro".
Housecall Pro covers online booking, invoices and payments, scheduling and dispatching, quotes and review management. Its AI page says "Your AI Team catches missed leads and clears the busywork, so growth doesn't cost more hours." A separate AI CSR "Answers calls and books jobs 24/7 so you never miss an opportunity."
Workiz offers field service software in three plans: Standard, Pro and Ultimate. The Pro plan is described as "The step up – AI tools and stronger automations."
Avoca's page title is "Avoca AI | The AI Workforce for Service Businesses". Its main product is an AI CSR that books jobs around the clock, with inbound, outbound, speed-to-lead and web chat products, and a ServiceTitan integration. It invites you to "See how Avoca can handle your inbound calls in a 20-minute demo."
Sameday describes itself as "The AI front office for home services." It sells AI CSRs, a phone system, a scheduling wizard and campaigns, and lists scheduling with ServiceTitan and similar software on its plans.
Rosie is a "24/7 AI answering service that knows your business." It takes messages, books appointments and transfers calls to your team.
Goodcall bills by unique customer: "We never meter minutes."
Smith.ai's AI Receptionist offers 24/7 AI call answering with recording, transcription and summaries, call routing and AI scheduling with Calendly and similar tools.
Dialzara answers calls, takes messages with custom questions and transfers calls, with add-ons for outbound calls, SMS and website chat.
Trust is the real hurdle in the trades. A phone agent that books the wrong address or promises a price you never quoted costs more than a missed call. Before you route your main line to any AI, run test calls, including an emergency such as a burst pipe or a furnace out in winter, listen to the recordings, and decide what it may never say, such as a firm price or an arrival time. With Dooza Crew, agents ask you to Approve, Edit or Reject before they send an email or click Send, Submit or Pay, which keeps you the last stop on anything that leaves the building.
Comparing tools for other parts of your business? See best AI tools for small business, or try Dooza Crew free for 7 days.
For the office work of a small shop, our top pick is Dooza Crew (our product): AI employees with their own computer and browser for jobs such as hiring techs, supply ordering and filling forms, $49 a month for the whole organization after a 7-day free trial, and it asks before it sends anything. For field service software with AI, look at Housecall Pro, ServiceTitan or Workiz. For answering calls, look at Sameday, Avoca, Rosie, Goodcall, Smith.ai or Dialzara.
AI call answering tools take messages, answer common questions and book into a calendar around the clock. Housecall Pro sells a separate AI CSR, Avoca and Sameday are built for home services, and Rosie, Goodcall, Smith.ai and Dialzara are general AI receptionists. Test with real calls, including a burst-pipe or no-heat emergency, before you trust the after-hours line.
Prices we read on October 26, 2026: Housecall Pro starts at $59 a month billed annually; Sameday starts at $449 per month; Rosie starts at $49 per month; Goodcall starts at $79 a month; Smith.ai AI Receptionist has a $0 plan and Pro at $150 a month; Dialzara starts at $29 a month. ServiceTitan, Workiz and Avoca do not publish prices. Dooza Crew is $49 a month for the whole organization.
No. We claim no integration with any field service software. Crew agents work in web-based tools you log in to with a browser, so ask in the free trial whether your software works that way. Crew is not a licensed contractor and does not quote, dispatch or diagnose; those stay with you.
Smith.ai AI Receptionist has a free plan with 25 calls a month and $3.00 per call after that. Goodcall offers a free demo agent, Rosie and Dialzara have 7-day free trials, and Housecall Pro has a 14-day free trial with no credit card required.
Not fully. In a survey of 1,017 trades contractors run for ServiceTitan, only 11% place high or complete trust in the AI tools they use, while 58% report little or no trust. That is why we favor tools that show their work and ask before they send or pay.
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
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Nine AI tools a small electrical contractor can use in 2026, from field service software with AI to AI call answering and back-office agents, with prices read on each vendor page, who each fits, and one honest limit for each.
Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.