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Custom AI agentsWe build and run an agent for one jobPricingAboutBlogNine AI tools a small outpatient PT clinic can use in 2026, from AI scribes and EMRs with AI built in to phone answering and front-desk helpers, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. WebPT and SPRY do not publish a price, and we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for the front desk; we say why, and where the others fit better. We are not clinicians or lawyers: ask any vendor that touches patient information whether it will sign a business associate agreement before you use it.
Our top pick for a small PT clinic's front desk is Dooza Crew: AI employees that answer calls, draft follow-ups and chase the admin nobody has time for, $49 a month for the whole organization, and they ask before they send anything. For SOAP notes, compare an AI scribe: Freed, Jane's AI Scribe or Heidi, or the AI inside WebPT or SPRY if you are choosing an EMR. For a stand-alone phone line, Goodcall.
We looked for a US survey of physical therapists on AI use and did not find results. What exists is a survey in progress: the American Physical Therapy Association describes the "first nationally representative survey on the use and impact of AI in physical therapy" and says "The survey closes August 1, 2026". We found no published results, so we quote no adoption percentage.
What the vendors say is clear enough: documentation is where the AI money is going. SPRY describes itself as an "AI-native rehab platform for documentation, scheduling, billing, and RCM." WebPT calls its toolset "AI Documentation Tools". Both are vendor claims, not results.
The practical split for a small clinic is three jobs: notes after each visit, the phone while you are with a patient, and admin in the evening (reminders, intake forms, follow-ups, review replies). The tools below cover those.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees that answer calls, draft emails and follow-ups, fill forms | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| WebPT | EMR with AI documentation tools, coding guidance and chatbot | Not published (book a demo) | Demo only |
| SPRY | AI-native EMR; AI Scribe on Plus plan; Fax AI add-on | Not published (book a demo) | Demo only |
| Jane | AI Scribe add-on for notes | "$15 /month per opted-in practitioner" on top of the plan | 5 free notes; no free trial |
| Heidi | AI scribe for clinicians | Free plan; paid prices not shown in the page text we read | Free plan; 14 days free |
| Freed | AI scribe that pushes notes to browser-based EHRs | "Affordable plans starting at $39/mo" | 7-day trial, no card |
| Goodcall | AI phone answering | $79, $129 or $299 a month | Free demo agent |
| Smith.ai | Call answering, AI-first or human | $300/mo for 30 calls; $810 for 90; $2,100 for 300 | 30-day money-back guarantee |
| Fathom | AI notes for video calls | Free forever; Team from $15/user/mo | Free forever plan |
A small PT clinic loses time in the gaps: the phone rings while you are on the treatment floor, the intake paperwork sits in an inbox, the patient who skipped their plan of care visits never gets a nudge. Crew gives your company AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. Before one sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Example jobs you could give it: you could give one agent the job of answering the phone and taking a message for every new-patient or appointment enquiry; another the job of drafting a friendly check-in email to patients who missed their last visit, for you to approve; another the job of filling a fillable PDF or Word intake form you upload with the details a new patient sent; another the job of drafting replies to online reviews for you to edit. Crew works in web-based tools you log in to with a browser, and you type passwords and 2FA codes yourself.
Try Dooza Crew free for 7 days.
WebPT is a rehab-therapy EMR and practice platform. Its pricing page lists "AI Documentation Tools": "Auto-generate notes, get coding guidance, and access a HIPAA-compliant chatbot." It sells Starter, Enhanced and Ultimate plans.
SPRY calls itself an "AI-native rehab platform for documentation, scheduling, billing, and RCM." On its Plus plan the page lists "AI Scribe: Scribe offers auto transcription of dictation or text into SOAP notes within a few minutes." An add-on, Fax AI, "automatically reads and files POC, referrals etc."
Jane is practice software for health clinics, and the AI Scribe is an add-on. Its page says: "AI Scribe $15 /month per opted-in practitioner for unlimited notes, or try it free with 5 notes."
Heidi is a general clinician scribe. Its free plan lists "Unlimited transcription", and the Clinician plan says "Try 14 days free".
Freed lists "Seamless push to top browser-based EHRs" and "Specialty-specific templates". It has a front-desk product too, from "$149/mo", but we only checked the scribe.
Goodcall builds an AI agent for your business line. Its pricing page says "Start free with a demo agent. Add a number when you're ready."
Smith.ai sells "Professional call answering by real people" around the clock.
Fathom records and summarizes video calls. Its free plan has "Unlimited recordings, instant call summaries, integrations with LLMs & more." Useful for staff meetings, vendor reviews and telehealth sessions you hold on video, if your own compliance rules allow it.
Comparing phone answering alone? See the best AI receptionists.
It depends on the job. For SOAP notes, look at an AI scribe: Freed has plans from $39 a month, Jane charges $15 a month per opted-in practitioner, and WebPT and SPRY build AI into their own EMRs with no public price. For the front desk, our top pick is Dooza Crew (our product): AI employees that answer the phone and draft emails and follow-ups, $49 a month for the whole organization after a 7-day free trial, and they ask before they send anything.
Yes, several. WebPT lists AI documentation tools and SPRY has an AI Scribe on its Plus plan, both without public prices. Jane's AI Scribe is $15 a month per opted-in practitioner. Freed starts at $39 a month with a 7-day free trial and Heidi has a free plan. Review every note yourself before it goes in the chart.
Yes. Goodcall starts at $79 a month with a free demo agent, Smith.ai's answering plans start at $300 a month for 30 calls, and Dooza Crew agents also take phone calls, included in the $49 plan. None of them is a clinician: they take messages and book or route calls, and clinical questions stay with you.
No. No PT EMR, including WebPT and Jane, is certified or integrated with Dooza Crew, so it does not sync with your EMR. It works only in web tools you log in to with a browser, and you type passwords and 2FA codes yourself. If your EMR runs in a browser, an agent could be given tasks there, but you stay in charge of what goes in the chart.
It should not. Dooza Crew is not a licensed physical therapist, and clinical and billing decisions stay with you. Before an agent sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject. Check the notes an AI scribe writes and the claims you submit yourself.
Heidi has a free plan with unlimited transcription, and Fathom has a free forever plan for video-call notes. Jane's AI Scribe gives 5 free notes, Goodcall lets you test a free demo agent, Freed has a 7-day free trial with no credit card, and Dooza Crew is free for 7 days (card required).
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
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Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.