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Custom AI agentsWe build and run an agent for one jobPricingAboutBlogTen AI tools a small medical clinic or private practice can use in 2026, from AI scribes and clinical reference to AI receptionists and back-office agents, with prices read on each vendor page, who each fits, and one honest limit for each.
Checked October 26, 2026. Prices were read on each vendor's own pricing page. Hello Patient, Assort Health and the paid Heidi plans do not publish prices; we say so. Prices change: re-check before you buy. Dooza Crew is our product and our top pick for the back office of a small clinic; we say why, and where the clinical tools fit better.
Our top pick for the back office of a small clinic is Dooza Crew: AI employees for the office jobs nobody has time for, such as hiring, supply ordering and filling forms, $49 a month for the whole organization, and it asks before it sends anything. For visit notes, look at Freed (plans starting at $39 a month), Heidi (has a free plan), Sunoh or Tandem. Doximity Ask is a clinical reference tool that is free to physicians. For the phones, Hello Patient and Assort Health are built for medical practices; Smith.ai has a free AI receptionist plan and Dialzara starts at $29 a month.
This list is for small medical clinics and private practices, the physician office with a handful of clinicians and a front desk of two or three people, not hospital systems. Physicians have taken to AI quickly. The American Medical Association's 2026 survey reports that "The 81% use rate is more than double what it was when the AMA first polled doctors on health AI in 2023"
A health system has an IT department, a compliance office and a contact center. A small clinic has the physician at the end of the day finishing notes and staff covering phones, forms and supplies between patients. The tools below fall into four groups: AI that writes visit notes, AI that answers clinical questions, AI that answers the phone, and AI that does office work in your browser.
| Tool | What the AI does | Price (vendor page, Oct 26) | Free option |
|---|---|---|---|
| Dooza Crew (ours, top pick) | AI employees for office work: hiring, supply orders, forms, email drafts; takes phone calls | $49/mo per organization, unlimited users and agents, AI usage included | 7 days free (card required) |
| Freed | AI scribe; separate AI receptionist for the front desk | Plans starting at $39/mo (front desk from $149/mo) | 7-day free trial, no card |
| Heidi | AI scribe and clinical evidence answers | Free plan; paid plans not published | Free plan; 14 days free on paid |
| Sunoh.ai | Ambient AI scribe, draft SOAP note, EHR sync | Starting at $149 per user per month, for a limited time | Try now, no commitment |
| Tandem Health | AI scribe, transfer to 100+ record systems | Free; Pro 125 euros per user/month billed yearly | Free plan |
| Doximity Ask | Clinical questions with UpToDate content | No cost to physicians | Free |
| Hello Patient | AI agents for patient calls, texts and chat | Not published (contact sales) | None stated |
| Assort Health | AI voice agents: scheduling, triage, intake | Not published (contact sales) | None stated |
| Smith.ai AI Receptionist | 24/7 AI call answering, summaries, scheduling | Free $0 (25 calls); Pro $150/mo | Free plan |
| Dialzara | AI receptionist, messages and transfers | From $29/month (60 minutes) | 7-day free trial |
Crew gives a clinic AI employees, each with its own computer and browser and its own job. They work around the clock, work with your team in one chat, and pass work to each other. They work in the web-based tools you log in to with a browser, and Crew agents take phone calls too, included in the plan. Before an agent sends an email or clicks Send, Submit or Pay, it asks you to Approve, Edit or Reject.
Some jobs you could give it, chosen so that no patient health information is involved:
Try Dooza Crew free for 7 days.
Freed lists "Affordable plans starting at $39/mo" for clinicians, covering an AI scribe, clinical evidence answers, a coding assistant and EHR integration. For the front desk it sells an AI receptionist and communications platform with "Affordable plans starting at $149/mo". On its pricing page Freed says, "Freed is HIPAA-compliant, SOC2 Type 1 & 2 certified, and HITECH-compliant."
Heidi's plans are Free, Clinician, Practice and Enterprise. The Free plan lists "Unlimited transcription", and the page invites you to "Get Heidi free". The Clinician and Practice plans offer "Try 14 days free".
Sunoh listens to the visit and produces a draft. Its page lists "Ambient voice capture", "Generates draft SOAP note" and "Allows editing of text before importing to EHR". The EMR list on its sign-up form names athenahealth, eClinicalWorks, ModMed, NextGen and Epic, among others.
Tandem's Free plan lists "Unlimited note generation" with two custom templates. Its Pro plan is described for sole practitioners and small practices, with "1-click transfer to 100+ medical record systems".
Doximity's AI for doctors is a clinical reference assistant, not a scribe. The page says "Doximity Ask includes access to UpToDate's trusted, physician-authored clinical content — at no cost to physicians."
Hello Patient describes itself this way: "Hello Patient builds AI agents for patient conversations: calls, scheduling, intake, billing, and recall across voice, text, and web chat. HIPAA, SOC 2 Type 2." It says it "Seamlessly integrates with your EHR and CRM".
Assort says: "See how Assort's AI voice agents answer every call, schedule patients accurately, and reduce the workload on your front office." Its pages cover scheduling, triage and routing, intake, after-hours coverage, refills and referrals, with primary care among the specialties.
Smith.ai's AI Receptionist offers 24/7 AI call answering with recording, transcription and summaries, call routing and AI scheduling with Calendly and similar tools.
Dialzara answers calls, takes messages with custom questions and transfers calls, with add-ons for outbound calls, SMS and website chat.
Any tool that hears a patient call, listens to a visit or writes a note handles protected health information. Before you turn one on, ask the vendor for a Business Associate Agreement and keep a signed copy. Sunoh says one is included, and Freed lists an organization-wide agreement with its group features. The general AI receptionists we read do not mention HIPAA on their pricing pages, and Dooza Crew makes no HIPAA claim, so keep patient details out of those unless your compliance review allows them. When in doubt, start with jobs that touch no patient data at all, such as hiring, supplies and vendor paperwork.
Comparing tools for other parts of your business? See best AI tools for small business, or try Dooza Crew free for 7 days.
For the back office of a small clinic, our top pick is Dooza Crew (our product): AI employees with their own computer and browser for jobs such as hiring, supply ordering and filling forms, $49 a month for the whole organization after a 7-day free trial, and it asks before it sends anything. For visit notes, look at Freed, Heidi, Sunoh or Tandem. For the phones, Hello Patient and Assort Health are built for medical practices; Smith.ai and Dialzara are general AI receptionists.
No. Scribes draft notes, reference tools look things up and receptionists answer calls, but the clinician examines, diagnoses and signs. Every tool here is an assistant. Dooza Crew is not a clinician and does no diagnosis.
Prices we read on October 26, 2026: Freed has plans starting at $39 a month; Sunoh starts at $149 per user per month for a limited time; Tandem Pro is 125 euros per user per month billed yearly; Heidi has a free plan; Doximity Ask is at no cost to physicians; Smith.ai AI Receptionist has a $0 plan and Pro at $150 a month; Dialzara starts at $29 a month. Hello Patient and Assort Health do not publish prices. Dooza Crew is $49 a month for the whole organization.
Heidi has a free plan and Tandem lists a Free plan with unlimited note generation. Freed has a 7-day free trial without a credit card. Check each free tier for limits and for a Business Associate Agreement before any patient information goes in.
Ask each vendor and get a Business Associate Agreement before any patient information goes in. Sunoh says a BAA is included, Freed says it is HIPAA-compliant and lists an organization-wide BAA for groups, and Hello Patient says HIPAA and SOC 2 Type 2. The general receptionists we read, Smith.ai and Dialzara, do not mention HIPAA on their pricing pages. Dooza Crew makes no HIPAA claim, so do not give it patient health information unless your compliance review allows it.
Not in these tools. AI receptionists answer calls, take messages and book into a calendar, but your team still handles insurance questions, urgent calls and anything clinical. The practical goal is fewer missed calls and less paperwork for the staff you have.
A lead AI agent plus helper agents that browse the web, write files and ask you before they send or pay. 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap.
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Got busywork? Dooza it.
Try Dooza Crew, AI agents that do your busywork: 7-day free trial (card required), then $49/month with AI usage included and a hard spending cap. Want a custom agent built for you instead? A Dooza engineer scopes it on a free 30-minute call and it starts as a refundable pilot. See pricing.
Crew: 7-day free trial · Custom agents: refundable pilot, 100% refund within 14 days
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Crew, AI employees you chat with from web or phone, watching every step live in chat: free for 7 days, then $49 a month for your whole organization (unlimited users and agents, no per-seat fee) with AI usage included and a hard spending cap. Want it done for you instead? Dooza Managed, $200/month.