OpenAI's dots and Meta's Muse are both personal AI agents with their own cloud computer and browser. Dots come with ChatGPT Pro and Business Premium; Muse is free for most use in the US and Canada. Here is how they compare, and when a business needs something else.
Checked October 22, 2026, against OpenAI's dots launch post and help center, Meta's Muse launch posts, introducing.muse.ai and TechCrunch. Both products are new and change fast; re-check before you buy.
Both are personal AI agents with their own cloud computer and browser that check with you before sensitive actions. Pick ChatGPT dots if you already pay for ChatGPT Pro or Business Premium and want one always-on agent across ChatGPT, Slack and Teams. Pick Meta Muse if you are in the US or Canada and want to start free on your phone. If you run a small business and need agents that call your customers and work with your staff, look at Dooza Crew.
| ChatGPT dots | Meta Muse | |
|---|---|---|
| Launched | September 29, 2026 | September 8, 2026 |
| Made by | OpenAI, powered by GPT‑6 Astra | Meta (Muse is the agent; Muse Spark is the model) |
| Own computer | Own cloud computer and browser; can use your laptop if you allow it | Runs on "Muse Secure VM, a dedicated secure computer with its own browser" |
| Where you talk to it | ChatGPT (desktop, web, mobile app), Slack, Teams; texting is a US Pro beta | iOS, Android and muse.ai |
| Approvals | Built-in rules plus Custom Rules: allow, require approval or block | Muse "checks with the person before sensitive actions like sending an email or making a purchase" |
| Calls to customers | Not mentioned for customers; a dot "cannot initiate calls to you at launch" | Phone calls not mentioned on Meta's pages |
| Price | Included in Pro ($100-$500/month) or Business Premium ($100-$125/user) | Free for most use; Power $20/month, Maximum $100/month (per TechCrunch) |
| Availability limits | Pro: not in the EEA, Switzerland or UK; Enterprise beta off by default | US and Canada |
OpenAI calls dots "remarkably capable, always-on agents built to handle everything". Each one is powered by GPT‑6 Astra, has its own cloud computer, connects to over 4,000 apps through plugins, and keeps working between conversations. You can open its computer at any time to inspect the work or take over, and set Custom Rules for what it can share, purchase or access.
Limits at launch, from OpenAI's help center: Pro dots are for users aged 18 and older outside the European Economic Area, Switzerland and the UK; a dot cannot initiate calls to you; you cannot give it its own standalone email address; and dots are not supported on mobile web.
Meta launched Muse on September 8, 2026. In Meta's words, "Muse is a personal AI agent." It "actually does the work" instead of only answering questions. On introducing.muse.ai, Meta says "Muse has its own computer, with a file system and a terminal" and "access to a full web browser". It checks in with you on critical actions, like writing an email or making a purchase.
Muse is the agent. Muse Spark is the Meta model that powers Meta AI and Muse. Muse Wonder is a newer model family that Meta says will soon power Muse. When people search "meta muse ai agent", they mean the agent.
Meta also offers Muse for Small Business. You can "Give Muse a goal" and connect tools like Shopify, Slack, Stripe, Intuit QuickBooks, Notion and Zoom. Meta says "nothing publishes, sends, or spends without your approval."
Before you buy: Muse is rolling out in the US on iOS, Android and muse.ai, and Meta's small business post says it is available in the US and Canada. We found no team or admin features on Meta's pages; it is a personal agent.
Dots and Muse are personal agents: they work in your apps on your behalf. Neither one, as far as we found, offers a phone line to call your customers at launch. If that is what you need, Dooza Crew gives you a team of AI employees, each with its own computer, a real browser, a phone number and a card for purchases you approve. Your staff and AI employees work in one group chat, and nothing is sent or paid until a person you choose approves it. Your crew sets up WhatsApp, Telegram, a web chat on your site, email and a phone number. It is free for 7 days, then $49 a month for the whole crew with $20 of AI usage included.
Full comparisons: ChatGPT dots vs Grok Bot, Dooza Crew vs ChatGPT dots, Dooza Crew vs Grok Bot and Dooza Crew vs Manus.
Both are personal AI agents with their own cloud computer and browser that check with you before sensitive actions. ChatGPT dots (OpenAI, September 29, 2026) come with ChatGPT Pro or Business Premium and work in ChatGPT, Slack and Teams. Meta Muse (September 8, 2026) is free for most use, with paid plans, and runs on iOS, Android and muse.ai in the US and Canada.
Muse. Meta says it is free for most of what people need, with subscription plans for more. TechCrunch reported paid plans at $20 a month (Power) and $100 a month (Maximum). Your first dot is included in ChatGPT Pro, which starts at $100 a month, or Business Premium at $100 to $125 per user a month (checked October 22, 2026).
No. Muse is Meta's personal AI agent. Muse Spark is the AI model that powers Meta AI and Muse. Muse Wonder is a newer family of models that Meta says will soon power experiences in Muse.
Not dots on Pro yet: OpenAI says Pro dots roll out in markets excluding the European Economic Area, Switzerland and the UK. Meta says Muse is rolling out in the US, and its small business post says Muse is available in the US and Canada.
Not as far as we found. OpenAI says a dot "cannot initiate calls to you at launch". Phone calls are not mentioned on Meta's Muse pages. Dooza Crew gives AI employees a business phone number to call and text customers.
Automate your business with AI employees that work 24/7. Start with a refundable pilot: 100% refund within 14 days.
Meta's Muse and Google's Gemini Spark are both personal AI agents that work in the cloud and check with you before sensitive actions. Muse is free for most use in the US and Canada; Spark lives in Gmail, Docs and Chrome and comes with Google AI plans.
OpenAI's dots and xAI's Grok Bot are both always-on AI agents with their own cloud computer. Dots come with ChatGPT Pro and Business Premium; Grok Bot is listed from the $30 Premium plan. Here is how they compare, and when a business needs something else.
Got busywork? Dooza it.
Start with a refundable pilot — 100% refund within 14 days. A Dooza engineer scopes it with you on a free 30-minute call. Pricing depends on the product; see pricing.
Refundable pilot · 100% refund within 14 days · No contracts
Dooza builds AI products and services for small businesses. Custom Dooza agents start with a refundable pilot: 100% refund within 14 days.
Or start now: Dooza Managed, an admin assistant checked by a real person, first 7 days free, then $200/month. See pricing.